Practical notes on running a travel agency — commissions, leads, advisor sites, and the unglamorous operations underneath them.
Speed alone doesn't close a booking. But being slow reliably loses one — and most slow replies are a routing problem, not an effort problem.
5 min read · The TravelIQ team
Read the postEvery assignment model fails somewhere — round-robin on fit, skills-matching on setup, owner's call on scale. Pick the failure you can live with, and write the rule down.
5 min read · The TravelIQ team
Read the post